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Master Service Agreement (MSA)

Enterprise-grade master services agreement template governed by Indian law for structured B2B service engagements, with robust risk allocation, payment, IP and confidentiality protections suitable for startups, agencies and enterprises.

Takes 14 minutes ~7 pages Expert drafted
services agreementmaster services agreementMSA IndiaB2B services contractIndian Contract Actprofessional servicesconsulting services
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What is a Master Service Agreement (MSA)?

This is an enterprise-grade Master Services Agreement template governed by Indian law for B2B professional and technology services, drafted to align with the Indian Contract Act, 1872 and enforceable electronic contracting practices under the Information Technology Act, 2000.

When should you use this?

Common situations where this document is the right choice.

When engaging a vendor or consulting firm to provide ongoing or project-based professional services to your business in India.
When you want a reusable umbrella framework under which you can issue multiple statements of work or work orders over time.
When your startup, agency or enterprise needs a robust Indian-law governed template that can support fixed price and time-and-materials models.
When you want clear allocation of IP ownership, confidentiality, liability caps and indemnities for services delivered in India.

What's included

Key sections and clauses in this document.

Detailed scope of services, deliverables, milestones and acceptance criteria.
Flexible commercial structures covering fixed price and time-and-materials billing, with milestone and recurring billing options.
Robust payment, tax and late payment provisions suitable for Indian B2B transactions.
Comprehensive confidentiality and data protection framework, with hooks for a separate data protection addendum.
Sophisticated IP ownership allocation, licence grants and third party materials treatment.
Commercially realistic limitation of liability, exclusion of indirect damages and indemnity provisions aligned with Indian contract law principles.
Termination for convenience and for cause, including cure periods and post-termination obligations.
Non-solicitation of key personnel and anti-bribery and compliance provisions.
Governing law of India and exclusive jurisdiction of courts in a specified Indian city, with support for electronic execution.
Simple Process

How it works

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Answer a short series of questions. The form takes 14 minutes and guides you step by step through every field.

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Frequently asked questions

Everything you need to know before creating your document.

Is this Master Services Agreement valid if signed electronically in India?+

Yes. Under the Information Technology Act, 2000, properly authenticated electronic records and electronic signatures are legally recognised, and commercial contracts are not denied enforceability merely because they are executed electronically, provided other contract validity requirements under the Indian Contract Act, 1872 are met.

Can I use this template for both fixed price and time-and-materials service engagements?+

Yes. The template includes conditional clauses driven by the pricing model field, allowing you to configure either fixed price or time-and-materials structures, with optional milestone-linked payment schedules for complex projects.

How does the liability cap work under Indian law?+

Indian law generally allows commercial parties to agree to reasonable limitation of liability clauses, subject to statutory constraints and public policy, and courts usually uphold negotiated caps for business-to-business contracts where bargaining power is relatively balanced.

Can I plug in a separate data protection addendum for personal data processing?+

Yes. The template includes a data processing toggle and reference field so that, when personal data is processed, a linked data protection addendum or information security schedule can be incorporated by reference without redrafting the core agreement.

Is this agreement suitable for international clients using Indian service providers?+

Yes, provided the parties are comfortable with Indian governing law and Indian courts having jurisdiction, this agreement can be used for cross-border services where delivery or service providers are based in India, with commercial terms adapted for foreign currency if required.

Legally valid

Compliant with Indian law

Expert drafted

By certified legal professionals

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Master Service Agreement (MSA)

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