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Services Agreement

Enterprise-grade digital marketing services agreement template for Indian agencies, SaaS companies, and enterprises covering SEO, PPC, social media, content marketing, reporting, IP, and performance safeguards.

Takes 14 minutes ~7 pages Expert drafted
digital marketing agreementseo ppc social mediaagency services contractindia commercial lawmarketing services msaadvertising agreemententerprise marketing contract
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What is a Services Agreement?

This is a production-ready digital marketing services agreement template designed for Indian agencies, SaaS companies, and enterprises to govern SEO, PPC, social media, and related marketing services under a single commercial framework in compliance with modern Indian contract law. It is drafted to align with Indian data protection and security expectations for service providers handling marketing data and platform access credentials.

When should you use this?

Common situations where this document is the right choice.

When appointing a marketing or performance agency for SEO, PPC, social media, or content marketing in India.
When a SaaS or digital business engages an external specialist for growth, demand generation, or campaign management.
When formalising an existing marketing arrangement that has been operating on informal terms or email instructions.
When you need a reusable master digital marketing agreement to support multiple campaign-specific SOWs.

What's included

Key sections and clauses in this document.

Detailed scope of services across SEO, PPC, social media, content, and email/automation.
Flexible commercial models including monthly retainer, project-based, hybrid, and time and materials.
Ad spend responsibilities, media buying structure, and billing safeguards.
Defined KPIs, reporting frequency, review meetings, and approval workflows.
Intellectual property ownership and licence structures for marketing assets and deliverables.
Confidentiality, limited data processing responsibilities, and information security obligations.
Indemnity and carefully drafted limitation of liability aligned with Indian commercial practice.
Simple Process

How it works

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Frequently asked questions

Everything you need to know before creating your document.

Is this digital marketing agreement enforceable under Indian law?+

Yes, the template is structured as a services contract that can be executed between competent business entities and is intended to satisfy the core requirements of the Indian Contract Act, 1872 for a valid and enforceable commercial agreement, subject to the parties inserting accurate commercial details and signing via authorised signatories.

Can we use this template for international campaigns or non-Indian platforms?+

Yes, you can use it for campaigns targeting any geography or using any advertising platform by adjusting the scope, currencies, and tax provisions, but the governing law and dispute resolution clauses are drafted for India and may be adapted if a different jurisdiction is preferred.

How does the agreement handle performance expectations and KPIs?+

The template clearly distinguishes best-effort obligations from non-guaranteed target KPIs and allows you to configure performance-based payment mechanics while avoiding unintended guarantees of specific results, which is important given the dependency on external factors such as competition and platform algorithms.

What if the agency is processing personal data of our customers or leads?+

The template includes options to define the service provider as an independent controller or as a processor on behalf of the client, and obligates the provider to implement reasonable technical and organisational measures for data protection, which should be complemented by your internal privacy notices and IT policies in line with Indian data security expectations.

How are risk and liability allocated between client and agency?+

The agreement caps aggregate liability to a configurable multiple of recent fees, excludes consequential damages if selected, and carves out non-excludable categories such as fraud or gross negligence, reflecting how Indian courts typically scrutinise limitation clauses between commercial parties.

Legally valid

Compliant with Indian law

Expert drafted

By certified legal professionals

Secure & private

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Word + PDF, edit anytime

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Services Agreement

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